AI Glossary

Data Privacy

Data privacy concerns how personal, vehicle, claim, image, and business information is collected, used, shared, retained, and protected.

Also known as: Information privacy; privacy protection

Why it matters in collision repair

Collision and claims systems may process customer identities, vehicle locations, license plates, photographs, repair records, and insurance information. Businesses need clear permissions and appropriate safeguards.

Collision-industry example

Before uploading customer vehicle images to an AI service, a repairer confirms what data the vendor stores, where it is processed, and whether it is used for model training.