Glossary Term
Cloud Computing
Cloud computing delivers software, data storage, or computing power over the internet instead of relying entirely on a computer or server located at the user’s facility.
- OEM Technology
- Shop Management
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Shop Management
News, research, companies, and AI tools connected to Shop Management.
Glossary Term
Data Privacy
Data privacy concerns how personal, vehicle, claim, image, and business information is collected, used, shared, retained, and protected.
- Customer Communication
- Insurance
- Shop Management
Glossary Term
Diagnostic Scan
A diagnostic scan uses a scan tool to communicate with a vehicle’s electronic control modules and retrieve information such as diagnostic trouble codes, system status, and identification data.
- ADAS
- OEM Technology
- Shop Management
Glossary Term
Generative AI
Generative AI is artificial intelligence that creates new content—such as text, images, audio, video, or code—based on patterns learned from training data and instructions supplied by a user.
- Customer Communication
- Generative AI
- Shop Management
Glossary Term
Human-in-the-Loop
Human-in-the-loop describes a process in which a person reviews, corrects, approves, or otherwise participates in decisions made or supported by an automated system.
- AI Estimating
- Insurance
- Shop Management
Glossary Term
OEM Repair Procedures
OEM repair procedures are instructions and specifications published by a vehicle’s original equipment manufacturer for inspecting, repairing, replacing, measuring, calibrating, and validating vehicle systems and structures.
- ADAS
- OEM Technology
- Shop Management
Glossary Term
Optical Character Recognition
Optical character recognition converts text visible in an image or scanned document into machine-readable characters that software can search or process.
- Computer Vision
- Insurance
- Shop Management
Glossary Term
Retrieval-Augmented Generation
Retrieval-augmented generation is a method in which an AI system retrieves information from selected documents or databases and uses that material as context when generating an answer.
- Generative AI
- OEM Technology
- Shop Management
Glossary Term
ADAS Calibration
ADAS calibration is the process of testing and precisely aligning a vehicle’s cameras, radar units, and other driver-assistance sensors so they interpret their surroundings correctly.
- ADAS
- OEM Technology
- Shop Management
Glossary Term
AI Assistant
An AI assistant is software that uses artificial intelligence to answer questions, organize information, draft content, or help a person complete a task through conversational or other interfaces.
- Customer Communication
- Generative AI
- Shop Management