AI Glossary

Telematics

Telematics is the collection and transmission of vehicle data through connected sensors and communications systems.

Also known as: Connected-vehicle data; vehicle telematics

Why it matters in collision repair

Depending on the system and permissions, telematics data can support crash notification, claim intake, vehicle location, diagnostic information, fleet management, and understanding of collision events.

Collision-industry example

A connected vehicle detects a crash event and transmits information that helps begin the first-notice-of-loss process.