Explore by Topic

Generative AI

News, research, companies, and AI tools connected to Generative AI.

AI News Article

State Farm Attorney Admits to AI Hallucinations in California Court Filings

An attorney representing State Farm acknowledged that an AI-assisted legal research tool produced seven nonexistent case citations used across eight California court filings, according to Repairer Driven News. For collision-industry readers, the incident underscores the need for human verification and clear accountability whenever insurers, repairers, or their legal teams rely on generative AI for claims-related work.

  • Generative AI
  • Insurance
View details
AI News Article

Bodily Injury Is Now A Big Share of Auto Claims Payouts. Is AI to Blame for That Too?

A CCC report says bodily injury claim costs and frequency are rising, with AI acting as a possible “force multiplier” by helping legal teams organize medical records and prepare demands faster. The article also points to healthcare inflation, litigation trends, uninsured motorists, and changing treatment patterns, so AI is presented as one factor rather than the sole cause.

  • Generative AI
  • Insurance
View details
Glossary Term

AI Assistant

An AI assistant is software that uses artificial intelligence to answer questions, organize information, draft content, or help a person complete a task through conversational or other interfaces.

  • Customer Communication
  • Generative AI
  • Shop Management
View details
Glossary Term

Artificial Intelligence

Artificial intelligence is a broad category of computer technology designed to perform tasks that normally require human perception, reasoning, language understanding, prediction, or decision support.

  • AI Estimating
  • Computer Vision
  • Generative AI
View details
Glossary Term

Deep Learning

Deep learning is a type of machine learning that uses neural networks with many processing layers to learn complex patterns from large amounts of data.

  • AI Estimating
  • Computer Vision
  • Generative AI
View details
Glossary Term

Generative AI

Generative AI is artificial intelligence that creates new content—such as text, images, audio, video, or code—based on patterns learned from training data and instructions supplied by a user.

  • Customer Communication
  • Generative AI
  • Shop Management
View details
Glossary Term

Hallucination

An AI hallucination is a response that sounds plausible but contains invented, unsupported, or incorrect information.

  • Generative AI
  • OEM Technology
View details
Glossary Term

Inference

Inference is the stage when a trained AI model processes new information and produces a prediction, classification, recommendation, or generated response.

  • AI Estimating
  • Computer Vision
  • Generative AI
View details
Glossary Term

Large Language Model

A large language model is an AI model trained on extensive text data to understand and generate language, answer questions, summarize information, and perform other language-based tasks.

  • Customer Communication
  • Generative AI
View details
Glossary Term

Model

An AI model is a mathematical system trained or configured to recognize patterns and produce outputs such as classifications, predictions, recommendations, or generated content.

  • AI Estimating
  • Computer Vision
  • Generative AI
View details