AI Glossary

Artificial Intelligence

Artificial intelligence is a broad category of computer technology designed to perform tasks that normally require human perception, reasoning, language understanding, prediction, or decision support.

Also known as: AI

Why it matters in collision repair

In collision repair, AI may assist with damage detection, estimating, claims triage, customer communication, production planning, diagnostics, and other workflows.

Collision-industry example

An insurer uses AI to analyze submitted vehicle photos and recommend whether the claim should proceed to automated review or a human appraiser.