AI Glossary

Explainable AI

Explainable AI refers to methods that help people understand why an artificial intelligence system produced a particular result or recommendation.

Also known as: XAI; interpretable AI; AI explainability

Why it matters in collision repair

Repairers, insurers, regulators, and customers may need to understand the evidence behind a damage classification, claim decision, estimate recommendation, or risk score.

Collision-industry example

Instead of only recommending replacement, an estimating tool highlights the image area and factors that led it to identify a component as damaged.